Cancellation Policy
Right of Withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day the contract was concluded.
To exercise your right of withdrawal, you must inform us (FRIZZY GRAPHICS, Hintere Bleiche 3, 55116 Mainz, Phone: +49 151 55695909, Email: support@frizzycharacters.com) of your decision to withdraw from this contract through a clear statement (email).
To meet the withdrawal deadline, it is sufficient for you to send your communication regarding your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of Withdrawal
If you withdraw from this contract, we are required to refund all payments we have received from you, including delivery costs (except for additional costs arising if you chose a different method of delivery than the most cost-effective standard delivery offered by us), without delay and at the latest within fourteen days from the day we receive your notice of withdrawal from this contract. We will use the same payment method for this refund that you used for the original transaction, unless we have expressly agreed otherwise with you; in no case will you be charged any fees for this refund.